FAQs
More FAQs- Why did the technician leave wet carpet on my stairs?
- Why does the specialty floor need to be removed?
- Who is responsible for monitoring the drying equipment?
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
Nonporous flooring can trap water and prevent it and the materials under it from drying properly.
ServiceMaster Restore’s water damage mitigation specialists will place and monitor specialized equipment throughout your commercial property to achieve optimal results in the shortest amount of time. Equipment should never be turned off or moved by anyone other than the damage mitigation technician.